---
title: Reports
description: Track money collected, bookings, checkout conversion, lead time, cancellations and balances in Tourtify reports, and export them as CSV.
---

# Reports

Reports show how your business is doing: money collected, bookings, conversion and what's still owed, compared with the period before. Use them to spot your best tours and channels, and export everything to CSV for your accountant.

::: info Where to find it
Console › Reports
:::

## Choose a period

Pick **7 days**, **30 days**, **90 days**, **This year** or **Custom** (enter **From** and to dates and choose **Apply**). Every figure is compared with the period before of the same length. Amounts are in your main currency.

## Key figures

| Figure | What it measures |
|---|---|
| Money collected | Payments received in the period, net of refunds |
| Bookings | Bookings made in the period |
| Travellers | Travellers on bookings made |
| Average booking | Average booking value, and the total booked |
| Checkout conversion | Online checkouts that were paid |
| Booked ahead (median) | Typical time from booking to departure |
| Cancellations | Cancelled bookings in the period |
| Balances to collect | Money still owed, across all dates |

A chart shows **Money collected per day** or **Bookings per day**, with the period before for comparison, and your best day.

## Breakdowns

| Table | Shows |
|---|---|
| By tour | Bookings, travellers and revenue per tour |
| By channel | Your website, added by staff, and other channels |
| By payment status | Paid in full, deposit or part paid, not paid yet, with what's still due |
| Add-ons sold | Quantity, collected and refunded per add-on (with the [Add-ons & extras](/plugins/add-ons-and-extras) plugin) |

Bookings in other currencies are listed separately ("Also booked in other currencies"), never converted.

## Export to CSV

Choose **Export CSV** to download every booking made in the selected period, one row per booking:

Reference, Booked at, Status, Channel, Customer, Email, Phone, Travellers, Departure, Currency, Total, Promo code.

For an export of a filtered list (for example one tour, or upcoming trips only), use **Export** on the [Bookings](/bookings/bookings) list.

::: tip Dashboard
For a day-to-day view, the **Dashboard** shows what needs attention: overdue balances, payments to check, new enquiries, reviews to approve and upcoming departures.
:::

## Who can see reports

Anyone who can view bookings: owners, admins, sales agents and guides, plus access groups that include bookings.

## Related

- [Bookings](/bookings/bookings)
- [Payments](/bookings/payments)
- [Abandoned checkout plugin](/plugins/abandoned-checkout)
- [Google Analytics plugin](/plugins/google-analytics)